Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. The Aritzia Refund policy is similarly strict . It is also shifting all support office employees to flexible working arrangements. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. A Cisioncompany. Can I make changes to my aritzia.com order after I submit it? In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. 68735 Views Jan 2, 2023. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. That compares with it generating $226.2 million in e . Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Coronavirus Store Closing Tracker: TJ Maxx, Bed Bath & Beyond - Forbes Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. Aritzia Provides Business Update on COVID-19 | Markets Insider Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. Management of COVID-19 vaccine administration errors and - Alberta How JLo And Pandemic Fashion Helped Aritzia Increase Sales - Forbes So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . We learn, we refine, we continue to make changes, Wong shares. For purchases made in store, you can return or exchange your purchases in store only. How do I ship my product back for a return? Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). rights reserved. Insider info on sales, new arrivals and more good stuff. COVID-19 FAQ | Aritzia US For every package purchased (you can pick up the Diamond package for $100. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Without the luxury of time to prepare, weve been thrown into a world crisis. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Immunization providers should follow their regulatory/employer guidance for reporting . Some also reported that staff used a system of acronyms to racially profile customers in retail stores. We are not able to offer exchanges online. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Net revenue increased by about. Items must not be washed, worn or damaged. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. Aritzia | Shop Brands Supporting Charities in Response to Coronavirus TnAction Spring 23 just launched. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. Better Buy: Aritzia Stock or Shopify Stock? | The Motley Fool Canada Calls may be live or prerecorded. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Message and data rates may apply. Aritzia closing all stores until further notice due to COVID-19 Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. After 30 days, we will no longer accept returns. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Description. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. All Rights Reserved. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. Copyright 2023 CNW Group Ltd. All Rights Reserved. Audience Relations, CBC P.O. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. We appreciate your patience during this time. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Were in this together. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. This is certainly a time for everybody to listen and learn, and take action as a result of that. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. Online purchases can be exchanged in store. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. The dynamic nature of this situation means that things are always changing. See, Click to View our Accessibility Statement. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. It says customers will still be able to continue shopping through the company's website for the time being. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Aritzia optimistic about future but endures new round of - The Star Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Sale items marked with a discount of 50% or greater are final sale. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. By subscribing to this BDG newsletter, you agree to our. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. 2023 BDG Media, Inc. All rights reserved. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. What Is the Aritzia Return Policy? [Top Info] - DoNotPay As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Coquitlam Centre Aritzia shut due to COVID-19 exposure Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. You can only exchange items to Aritzia if you purchased them in person from a store. Subsequent instalments to Afterpay may be required. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Steady, now. "Our goal is to do our part for the global well-being. Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. For purchases made in store, you can return or exchange your purchases in store only. Still, theres no disputing the power of a major celebrity social media endorsement. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. So in an effort to make things easier for you, weve compiled all the facts in one place.