We asked plenty of questions, figuring 4 heads were better than 2. In We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. The price level of this organization is high according to consumer reviews. We are dedicated to delivering vacation memories that last a lifetime. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. After the tour, we had to go back to the office and he kept trying to convince us. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Palmera Vacation Club Sales Executive Salaries in the United States #3. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. *****. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. $291.18/mo Est. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. And can't book anything. Palmera Vacation Club Members Association, Inc. Coral Sands was sued, alleging fraud back in 2006. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . My son in law own(s/ed ?) Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Use this comments board to leave complaints and reviews about Palmera Vacation Club. This will surely increase the credibility of your complaint. Desired outcome: As a matter of policy, BBB does not endorse any product, service or business. He was not up front at all. This is the version of our website addressed to speakers of English in the United States. Copyright 2020 Business Consumer Alliance All Rights Reserved. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. I would also send a copy via USPS certified mail with tracking today. When I booked out trip, it took a solid week to speak to a representative. The BBB has this "company" graded an F with a multitude of unresolved complaints. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Keep in mind, a timeshare is not a financial investment. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. to the resort just about 1 year later and went to the sales office A lot of robocalls are currently making this pitch. Everything you need for a luxurious relaxing vacation. All we ask is that you follow a few simple guidelines. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Don't have an account? a 5 week time share at Island Links Resort in Hilton Head, SC. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. No response. Business Profile for Coral Resorts - Better Business Bureau No. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Perhaps, the finest resort community along the Atlantic Coastline. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The only outcome youve been selected for is a fleecing. He started to get pushy when he got into his sales pitch. $12,000. I called the number they gave me three times to cancel the contract but no one answered. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Palmera Vacation Club Reviews And Complaints - VacationTalk.net At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. After about another hour, I finally got through to the right person. International Association of Better Business Bureaus. This is not the first time that we have had issues with getting people to respond, Desired outcome: Hawaii TAT Broker ID #TA-023-193-6000-01. Is this Your Business? Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Prove them wrong! There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Palmera Vacation Club - Timeshares / Vacation Rentals Forum Make sure any club youre considering can pass an easy scam test. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. This fact does not disparage the company in any way. Live 5 Investigates: Dozens of complaints filed against local vacation Some restrictions apply. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Palmera Vacation Club has resolved 1 complaints. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. We bought 3,000 points for around $13K. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Websites:There are no additional web sites. Palmera Vacation Club review: - Complaints Board If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. I became a member in 2015 and was generally happy. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. It's clear there is no intention of honoring that. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. RCI, LLC. I just feel so bad for all of the people that get swindled by vultures like these. Not to mention, timeshare resale scams can target owners in need of relief. Some property-based clubs claim, or at least imply, that your membership is an investment. I am old and cannot afford to pay for this time share. Please let me know about a class action lawsuit against Palmera if one exists. No: TAR-6309. and told them we wanted to cancel the contract or they could After being told they could take a trip to Hawaii, the couple went back home to Alabama. The lady I spoke too had no interest. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. go back to original rules when we joined or get out of contract. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Our records indicate the company failed to respond to the one complaint brought to its attention. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? After purchasing, I was told to just click Book Me and schedule my trip. sonyasample@gmail.com. Repeat this to yourself as often as is necessary. The first thing you should do before searching for rental homes is decide on an ideal budget. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Palmera has an "F" rating with the BBB. Palmera Vacation Club Company complaints 12 - complaintsboard.com This business is not a member of Business Consumer Alliance. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. more, You seem to have JavaScript disabled. Share. showed us were significantly less than what was actually This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Palmera Vacation Club ratings, reviews and complaints - Time Shares As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. We were told they no longer sell that Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Promotional discounts and offers may not apply to all properties. 602560941. BCA has no information regarding government actions at this time. Reviews are most valuable when they are original and unbiased. Is this your company? The product has changed into something that families, couples, and adults love. We wouldn't budge. Recent Reviews Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. wisconsin. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. This allows us to verify that our reviews come from real guests like you. Had enough of Palmera. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Claim it and get a lot of features. I am one of those seniors who purchased on the promise that they would sell current time share. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Washington Seller of Travel Reg. With the average cost of a timeshare, you will have already made up what you paid for and more! Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Mr sheldon kept on with his attack he threaten to f- up our credit. available to us. product but we could spend more $ and upgrade. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. You wont have to exchange your vacation week or points. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Now, multiply this over the next 50 to 60 years. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Called better business and state of SC. I called in late November and was told that my dates were not open to call again in January. Dont Miss: Hicv Vacation Package Kissimmee Fl. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We did not need Palmera without this. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. We were blatantly lied to about our purchase. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Taxes, additional fees and charges may apply. I am respectfully asking for a rapid response. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. I called in late November and was told that my dates were not open to call again in January. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. This is a massive operation I thought. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Recommended Reading: Best Places To Invest In Vacation Rental Property. I just want out. Scam Clue 4: A promotion demanding that you act now or lose the deal. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I am thankful that the only financial information I gave was our credit card. They promised it would be sold in 3. Feb 28, 2023 7:27 pm EST. The most helpful contributions are detailed and help others make better decisions. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. I'm tired of the lies. We were lucky and did not fall for their lies (in 2011). You can call member services, leave messages and never get a call back. We have excellent credit and I don't want this to ruin it! These vacations are limited. Must call to book. Does anyone else have experience with this and any advice? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Barcelo/occidental vacation club is a rip off. an attorney but they refused to negotiate with him. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. RCI, LLC is not responsible for any activities or services provided third party providers. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Read your contract for rescission and follow those directions exactly as stated. This was enough to scare us away. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Palmera Vacation Club. Usage Type Annual . Complaint Resolution Index (CRI) Explained. This complaint was posted by a verified customer. What is Palmera Vacation Club's Instagram? Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Fla. Write reviews, ask and respond to questions, Just went through a similar situation as you. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Write reviews, ask and respond to questions, We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Sign up for free now, Sign up for free to participate on the website. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Palmera Vacation Club - Timeshares / Vacation Rentals Forum would get enough money to pay off their time share. RCI members must redeem this exchange offer through the contact center. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Some systems only allow USPS. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. In reality, timeshares are not bad. Each unit is professionally decorated and refurbished every year. Hang onto your paperwork. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. 46 inquiries I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. We returned We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. After all, it's not their money but yours. We purchased a timeshare with Palmera. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Thank you! How much do you spend normally on your hotel? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. There are no exact matches available. BBB reports on known marketplace practices. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Perhaps, the finest resort community along the Atlantic Coastline. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. How do they get away with this? Why? We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Verified customer. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. The Palmera membership also included a Quest Vacation Club membership. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Like all the other complaints prior to me. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Palmera Vacation Club Reviews | Glassdoor We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold.